The Alibaba.com , which is legal, is the largest online wholesale market and ranks sixth in global brand valuations. Alibaba’s credentials suggest that Alibaba is extremely resilient. But it is difficult to ensure that all suppliers do business responsibly, after all, there is no such thing as zero defects.
Alibaba’s certified supplier is just a membership label, it has nothing to do with “Supplier reliability”.
Receiving non-conforming products or delayed delivery is something that buyers sometimes encounter. Therefore, before purchasing products, to thoroughly research, evaluation of supplier performance. It is important to balance price, quality and service to select the right supplier. Otherwise, even if you do get a refund, it can be time-consuming and labor-intensive. Because to provide sufficient evidence, to go through the mail or telephone repeated communication, coordination, can be said to be very cumbersome. To avoid disputes, buyers should always use the trade guarantee service, which will greatly reduce the risk of your transaction.
The other is a special case. For example, an irresistible natural disaster typhoon, or during the peak season, when orders are so heavy that manufacturers are overwhelmed, lead times are often delayed. And buyers often believe Alibaba is responsible for compensating for such losses. It’s not reasonable. After all, special circumstances require special treatment. The best way is to place an order in advance.
Above all, you shouldn’t worry too much about a bad review of Alibaba. It is extremely important to thoroughly research suppliers before purchasing products in order to select the most suitable suppliers and to always use trade guarantee services. In addition, you should consider possible problems in international trade.